For more help selecting or using a citation management tool:
Keeping track of sources and writing citations can be challenging. Fortunately, citation management tools can help you save, organize, and create citations. The chart below will help you make sense of a few of the more popular options.
Always proofread citations before you turn in a project. See the Citation Guide for help ensuring your citations are correct.
RefWorks | Zotero | Mendeley | |
Link to web guides | Proquest guides and videos | Documentation | Support Guides |
Type |
Web-based | Desktop software and browser add-on for Firefox, Chrome, and Safari (newest version includes single sign-on through zotero.org) |
Desktop software and web-based. Works with IE, Firefox, Chrome and Safari |
Cost | Free via Stetson. Sign up for an individual account on the RefWorks website. |
Free. |
Free. |
Learning curve | Fairly quick to learn; many online user guides and demos | Quick to learn; simple design, many online user guides and demos | Quick to learn. Pretty simple interface |
Strengths? |
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How does it work? | You export references from compatible databases into RefWorks | Zotero can tell when you are looking at an item and shows an icon for it in the Firefox/Chrome URL bar. Click the icon to add the item to your Zotero references |
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Does it have many output styles and bibliographic formats? | Yes, many popular styles and formats | Yes, many popular styles and formats | Yes, many popular styles and formats |
How simple is it to import records? |
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Are records in your library viewable by others? | Yes; Users can share references in library with other RefWorks users | Yes. Users can set up individual and group profiles and share records |
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Can you export records to other citation software? | Yes | Yes | Yes |
Does it work with word processing software? | Yes. In Microsoft 365, install RefWorks add-in | Yes. Install the Word Processor Plugin for Microsoft 365 | Yes. In Microsoft 365, install the Mendeley Cite add-in |
Other important features | Since it's web-based, you're not limited to a single machine |
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Has a good PDF reader that enables highlighting and comments |
Adapted from Penn Libraries Citation Management Tools Overview guide